This review applies to all locations, this sub shop franchise should be sued for false advertising. I had to buy a few lunches at their Galleria location and this is my experience.
1: The "home cooked" bread is not even close to resembling or tasting of French bread - or like Italian either. Wonder bread and mayo is what it tastes like, totally unacceptable in 2012 when you can buy a semi decent French baguette in any supermarket.
2: "No can toast the bread, sorry". Really??????
3: There's nothing remotely gourmet about any of their ingredients, cold cuts, cheeses, salads, nothing.
4: False cheers are simply annoying
Just a few blocks North on Monroe is "The Southern Gourmet" cafe. Now the sandwiches cost twice as much and the service is sloooooooow but the food is a gourmet treat.