My husband and I did the Tempe Town Lake tour. Our guide was Tiffany. She was a patient and very knowledgeable teacher . She mentioned she loved her job and I thought it really showed. I've been on many tours like this and I know sometimes the guides can be very condescending. Not her. I know other reviewers mentioned how easy the Segways were to operate. Really all the tips the guide gave us attributed to the ease we encountered riding them.
She pointed out some facts about some of our surroundings but honestly I was focused on "rocking" my Segway so that I would stay in neutral position, All in all we had a great time and found it worthwhile and fun. I would highly recommend it.