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  • Took the Mr. here for his birthday and we were both left very disappointed. Food: Steaks were low quality and lacked flavour. I had the bone in tenderloin and was expecting the meat to melt in my mouth but it tasted really grainy and was difficult to cut. Also, the presentation was off putting, as the steaks are served on a big white plate and all the sides have to be ordered separately. The sides are a la carte at Jacobs as well, but their steaks are served on a cast skillet with the option of being pre-sliced which just looks more high end. I also recommend that Harbour Sixty offer an assortment of salts and sauces to go with their steaks as they are not flavourful enough to eat on their own. It literally felt like i was just eating chunks of meat with no seasoning. I barely ate it and filled up on the sides instead. Service: this one was the kicker and what the server did at the end of the night has still left me reeling, but let me start from the beginning. Service was slow from the minute we sat down. It took a good 10min to just get water and drinks. The server checked up on us maybe once the whole meal and we had to flag him down all the other times we needed something.Since it was the Mr.'s bday I went up to our server privately to see if they could write "Happy Birthday" on his dessert plate ( i've seen this done on instagram photos with the Baked Alaska that we ordered) The server said of course but when we got our dessert, there was no message on the plate. He tried to play it off that I had wanted a candle but there was no need for a candle bc our dessert was flambĂ©ed. I told him that wasn't what I asked for and he just shrugged it off. Not impressed. Now comes the bill. Our meal came to $360 incl tax. With a cheshire cat grin, the server hands me the credit card machine and advises me that the tip has already been included. WTF??!!! I have NEVER heard of auto gratuity for 2 people. He basically tipped himself 20% for sub par service. After I paid, he asked if I liked my caesar drink which is still 3/4 full. I said no, and feigning concern, he asks if I want another couple drinks at the bar. Ummm, maybe he should have asked earlier when we're not about to leave. The only thing good about this place is the heated toilet seats. How fitting that the only positive aspect was related to my ass. We will not be returning.
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