I was "up a creek without a paddle"! and Dave fixed everything on my laptop.
Serious Malware invasion and everything locked.
I do business from home and have, unfortunately, little IT knowledge.
Over the phone Dave took me very seriously even though I had no real words to technically describe what happening.
Brought in my computer and he scrubbed it clean, re-installed and updated everything.
Everything is working great and he took time to explain it all
Dave was smart, personable and very kind.
I won't go anywhere else.
Thank you Dave!