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| - If you wanna be sold a bogus plan, come to this location. My Mom and I had a perfectly good plan so I went in to buy one of those portable Wifi devices to use strictly for my laptop and iPhone. Dude sees our current plan--unlimited text, data, talk, you know a PERFECTLY good plan. I simply just wanted to buy my portable device and go along my way. So homeboy pretty much sells me on a deal by looking at my current plan which has me, my mom and grandma. Between my mom and I, we supposedly only used 3 gigs of data a month because we have smart phones. I'm not a tech person, I don't care about gigs or whatever so I'm like oh ok that's good right? Apparently it was and he tells me he can switch my plan for us to have 10 gigs all together a month because our bill would be cheaper and this is now including my wifi device. So I'm like ok, cool. Get the approval from my mom since she's the primary and we good to go. 3 or 4 days later I look on the device and see we've already used 4 gigs of data. Didn't he tell me between the two of us we only use 3 a month? At this point I'm pissed! After about a week or so, we go over our gigs but best believe we don't pay for any overages because we were lied too. Then on top of that we were charged an activation fee and deactivation fee that he NEVER mentioned but luckily the company waived all the fees because we were duped. On top of that, the sales guy tried to holla but totally got denied. How unprofessional can someone be. You sell me a BS plan and hit on me about a week later on Facebook. You'll never see me at this location again. I might just get a verizon device because at least I know what to expect now!
Oh and by the way, they don't close at 9:00pm, it's 7:00pm. I was going in there for a replacement charger but nope! Closed! I had to go to the ratchet Wal Mart and buy one for twice as much!
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