I was really excited to try them out love their walk-in clinic in the first few visits were amazing. I took my child in because she was feeling sick and I hear the physician's assistant telling another staff member "what kind of mother allows her child to get sick this often" she came in and I told her "this mother and her prior pediatrician has tried for years for the insurance to cover the medical treatment that needed to be be done". She then said oh so you overheard my conversation, after that she gave me a medication that I told her wouldn't work I paid my co-pay left.
My child has been on antibiotics for a week still can't swallow water taking it 2 times a day on day 5 call the pediatrician and let them know that the medications not working, and I need to make an appointment for them to change her medication. I was told that I had to pay the co-pay, I let the front desk girl know that unfortunately at this time I'm in between checks right now I can't pay until my next pay day. The girl ar the front desk said well then I guess your childs not being seen. She then proceeded to tell me"have her finish the medication that was prescribed to her and maybe when you have your co-pay will see her".
Called her original pediatrician on the other side of town got her in the next morning got her the correct medication didn't care th
at I didnt have the copay. My child's tonsils were completely swollen and covered in puss, her throat was almost completely closed tried to call the office manager at the Wee Care Pediatrics and was given to medical records left a message for medical records and said this is not who I asked to be transferred to but please transfer this message over to the office manager I've had no response since