Our farmers policy was given to Ashley without notice because unfortunately our agent was let go from the company. Ever since we became clients of hers she has never taken the time to formally introduce herself to us. Our previous agent was amazing and always took the time to build a solid relationship with us. We were with him for years. Even though we could have saved money and went else where we trusted him because our relationship was so great with him. We just recently decided to leave farmers and take our business else where. Just beware if you choose to get a policy through the Ehlen agency, you will deal more with the person who answers the phone then you ever will with this so called agent.