What a sad and unfortunate mistake it was wanting to come to one of my favorite places on a recent trip back to AZ. Rather than reminisce about how it used to be I'll stick to the most current debacle.
1. We never got a refill on our drinks.
2. Our waiter never came to check on us (that could have remedied #1).
3. Our food came out COLD - not a little warm, not cool, COLD. All of us (five adults, two kids) ordered dishes with meat and not a single one was hot. Not being completely ridiculous we decided not to eat the potential parasite-feast that was presented to us.
4. Upon voicing our unhappiness with the temperature of our food and lack of anything to drink our waiter, quite rudely I might add, said we'd be taken care of.
5. "Taken care of" means 10% a bill where 3 appetizers, 5 entrees, a kid's meal, and 5 drinks were ordered of which, conservatively, 9% of the food was consumed.
I can't imagine the problem was a busy staff since there was one other table of patrons while we were eating. Even IF they were slammed how can you serve COLD meat? On top of that you think 10% off will make up for five plates of food poisoning?
I wish I would have done something I've never done before and made a big scene and walk out
Are these guys just trying to emulate the fall of Greece (ancient or modern)?