rev:text
| - I went there with a group of four today, and I must say I was disappointed.
1. Overall atmosphere
They do not take reservations for groups under seven. We were seated right away at a booth, but the booth has very little leg room. The overall lighting is very dark, and the lights dimmed down even more in the middle of the meal for no reason.
2. Appetizer
We ordered a Fiesta Nacho to start. First of all, when I think of nacho, I think it contains some sort of ground beef. Nope I was wrong. It contained an insane amount of tomatoes instead. Yes this is our fault for not reading the ingredients list before hand, but was still slightly disappointed on the appetizer. We also asked for extra Salsa/Sour Cream to share, but they cost $0.99 extra each.
3. Entree
For entree, two of us ordered steak and two of us ordered burgers.
This is the part that ticked me off the most. This place serves steak, but there's no option of mash potatoes as a side. My steak came cold, and my friend's came barely lukewarm. We were in a rush to go somewhere else, so we didn't really want to complain and just ate our food. According to my friends who ordered burgers, the burgers were decent, but the fries were absolutely TERRIBLE. Soggy and plain. It feels like it just came out of the microwave.
4. Service
A lot of upselling. Yes, they do it in every restaurant, but this one is by far, the worst. A lot of items on the menu are suggested, and of course, with extra charge; The menu doesn't really tell you you can substitute sides unless you ask. They were pushing for us to order drinks really badly. The waiter asked us three times if we intend to order any drinks from their (not so) awesome drinks menu. We didn't end up ordering any.
As for the actual service during the meal, our water never got refilled. As well, since we paid by cash, we expected exact change back. Nope we did not. About $2 was not given back to us, and we were expecting it to be given to us so one of my friend can get some change. We did end up tipping enough, but I personally was not pleased with the service.
------------------------------------------------------------------------------
Overall, mediocre food with really pushy service. Don't think I will be back again if I have a choice.
|