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  • We wanted the food to be hot since we live a long way from the restaurant so we looked on there website and wrote down what we wanted so we could order there. We ordered the family dinner B for $29.99 what according to there website was to include: 3 main dishes, house fried rice, large steamed rice, large hot & sour soup, 3 egg rolls, 3 crab rangoons. According to the website if you spent $25.00 you got a FREE order of Shrimp fried rice. When all was said and done and we paid it was over $44 for a $29.99 special. The manager did nothing but argue and tells us we ordered wrong and that we did not get the shrimp fried rice free because we ordered a family special and that the house fried rice does not come with the family special when it clearly states that on there website. We told him to take the rice back then and refund us some money and he would not give a dime back. They do not want return customers. This is not the only complaint on here about being over charged and about there bad customer service. I guess there goal is to get your money and hold on to it even if they make the customer mad. They really need to take class on customer service and making the customer happy. I certainly hope that food is outstanding but I have am worried after reading other reviews. Sad because we used to eat there all the time when we lived on the West side of town. Looks like it is time to find new Chinese restaurant.
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