I decided to wait to review until I had been several times due to the low review scores.
Maybe the late night crew is much more efficient than the day crew, who knows.
I usually go between 9:45 - 11:30 pm.
Each time, my order has been exactly the way I asked. I have been using the Wendy's special offer coupons in their app so the order is whatever happens to be on special.
I have had to wait each time a few minutes, but no big deal because that means it is fresh made I am guessing.
I wish they had online ordering through their app! If it gets close to closing time I use the Baseline and Ellsworth location because that one has the online app ordering capability.
Nevertheless, I haven't ever had an issue here at the Southern Ave store.