I have been a customer for a while and have always been treated quickly and with good information. I have been playing golf for 30 years. I went in today with a club that I purchased somewhere else to get a grip put on and I was helped by a very nice gentleman and we both have the same club and he put the grip on for free so go there anytime for the same service of course you probably have to pay but it's nice to know that. Every once in a while you get a nice surprise