I might give this store a higher rating if it were located closer to my house or workplace, but it's not. I spent a *ton* of time driving out of my way to visit it one evening/afternoon after work. That's mostly the byproduct of living in PHX, not any fault of the store, but it's still a factor. I knew if I bought something and needed to return it, I'd have to endure the same long drive. Not an appealing thought so it affected my purchase decisions. The selection for what I was looking for was decent (hand weights). However, a lot of the fitness equipment (e.g. benches) didn't have prices on it, and what was labeled seemed overpriced, or at least no better priced than other stores that are closer to where I live and work. The employee who helped me, though, was really great. He gets a 5+ star rating for answering my questions and going above and beyond in trying to get me info on a relatively low $ value item (women's softball bat) and where I might use it (batting cages in my part of metro Phoenix).