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  • I came her for breakfast while I was in town for a wedding. I frequent another Dunkin' closer to where I live. You might think all chains have the same level of operations, but that assumption was thrown right out the window. The cashier was nice in taking my order, but she repeated it back incorrectly. I said it again, and still made an error upon her saying it a second time. A little off put by key listening skills or lack thereof, but not too much of a ding in terms of my overall rating. As I was waiting for my food, I could see the entire kitchen set up station, which was extremely appalling. It was messy and not well kept. The guys making the dishes were throwing stuff together, and just not preparing things in a manner that you would want to see at the front of your establishment in view of all your paying customers. If that's how they're going to treat your food, then shoot, do it behind the wall or somewhere I can't see. On top of that, food storage and preparation did not appear to be top of mind. They had the sausage patties and bacon strips sitting out on the counter. I don't know how long they had been sitting there, but it was concerning to see the amount of them just sitting out and exposed. I also saw the pre-made eggs on a tray - not wrapped up or being used. I mean the whole time I was waiting I took this all in, plus a trash can that needed to be taken out and messy straw/napkin counter. What a mess... Honestly, once I got my sausage egg croissant, I was tempted to toss it. I didn't throw it out, and you gussed it, not good and temperature was lukewarm. At least the iced coffee I got was good, but remember I had to repeat my order a couple times... Really sad to write this review since I am a big fan of Dunkin, but this location really left me disappointed.
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