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| - Where to start, I been trapped using this bare minimum cleaner for far too long now! Over the years I have had numerous issues ranging from torn clothes, damaged clothes, soiled clothes to just plain old terrible service....
I wear long sleve white shirts for work, one day I noticed a brandnew shirt worn only once was very dinghy when hung next to a brandnew never worn shirt, it also smelled of body odor. I researched the cause and learned it is from a lack of changing the cleaning solution, it was mentioned this is done due to the cost associated. When I spoke to the owner, I explained my research and was told if I wanted the shirt bright white I should launder them not dry clean, never denied keeping the dry cleaning solution too long!! Yuck!
why do I keep going back???? Only game in town! I have since had my shirts laundered only.
Today (no greeting or apology for wait) after waiting 10 minutes while the only clerk on duty was servicing ONE customer, I asked for an estimate as too how long the one transaction would take. In a very arrogant manner I was told " I don't know", could not tell me if it would be 5 min or an hour!
This is the last straw for me. If anyone can recommend a good cleaners in the surprise area it would be greatly appreciated.
Thank you,
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