Popped in here for the first time after finding out Toronto had a Cactus Club. All of the staff are amazing and genuine with no attitude. It's refreshing to go to a restaurant/ bar that has great atmosphere, good food and drinks, and staff that are nothing but accommodating to your needs.
I was meeting a friend for drinks and a bite and had time to kill so sat at the bar for a drink while putting my name on the wait list for a table. They were able to get me a booth on the second level within ten minutes of arriving - super fast. Both waitresses at the bar and booth were super friendly and not fake. Another member of staff stopped by to ask if everything was alright because I was alone waiting and I mentioned I wanted to go up to the rooftop with the live DJ. He said no problem and got my friend and I table space up on third level.
Loved the music. Loved the staff and loved the vibe in Cactus Club. Couldn't recommend it enough.