I really like the specialty items offered at this store like the olive bar and cheese station. The customer service on the sales floor is good and it's obvious there is a service program with accountability that said, I'm sorry to say that it all goes away and makes me dread going to the store to shop. I've been there a least a dozen times and have only had a good checkout experience 1 time out of every 3 I shop.
I don't want anything more than a polite acknowledgment when I arrive and leave, and groceries packed properly.
The other day I was completely ignored while the checker had a long conversation with the checker next to her then proceeded to talk to a man who appeared to be a man she knew before she even started my order. The bagger and I stood there waiting for the checker to start which was an awkward bit of time.
Please store management, spend some time on your front end and get your folks properly trained on how to be efficient and polite. Everything you do for service in the rest of the store is meaningless when check out is most often frustrating.