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| - I went to loungeburger to watch a Flames game recently. This was the first time I'd been there (besides visiting their tent twice during Stampede, which was a blast, but doesn't count) I've heard good things, but this experience was sub-par.
We sat on the lounge side. Our server took a while to greet us even though it was dead. When I ordered a cocktail off the drink menu, our server had to check with the bartender first to see that he would make it, as they apparently often decline cocktail orders "during Flames games." We were then handed a food menu, which seemed a little lackluster. When we enquired if there was a full menu on the dining side, we were told "not during Flames games."
On a positive note, the lounge itself is nice; it has that "new" shine to it. A bonus is the "private" TVs in some of the booths as well as the several strategically-placed big screens. The food is pretty good for the most part. They obviously specialize in burgers, reminds me of the "Do one thing really well" motto, which works.
My biggest complaint about our service is we sat around and watched the remainder of the game after we paid our bill - but with empty water glasses in front of us. A definite pet peeve of mine is when servers do the bare minimum and still expect an amazing tip. I know water is free, but I'm still a guest and one who already gave an amazing tip despite the disappointments throughout the night. Would it be asking so much to get a refill?
All this being said, I'm not usually one to judge an entire venue on one experience, or on one server for that matter. I'm sure I will go back and give it another shot sometime... Just not during Flames games.
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