DO NOT GO TO THIS ESTABLISHMENT!!!!!!!! Like so many other African hair braiders, when you show them pictures they say they can and will do it that way! I showed her multiple pictures, and over the phone I specifically asked HOW MANY PACKS OF HAIR TO GET. Then when she starts on my hair she said I needed more packs...the entire experience was annoying. I also had an appointment but got in the chair about 45 mins later another lady came, waited for a while and then left! She mentioned that her appointment was the same time as mine WITH ONLY ONE BRAIDER in the shop...its just hard to trust african hair braiders and I'm fed up!