My açaí bowl was delicious! Very fresh and so good! They also made it really quick which is impressive for how articulately they put the ingredients on it and the fact that I wasn't the only customer ordering. It's decorated very cute and relaxing in such a pretty part of Shadyside. My one only comment that knocks one star off is the customer service could've been a little friendlier. I couldn't really see because I forgot my glasses which is obviously not their fault but when I was squinting at the board and called my boyfriend over to help me because I couldn't see all the girls just looked annoyed that I didn't know right away what I wanted. I tried asking a question about their bowls too and all the girl waiting on me said was "they all have acai." Thanks I know...anyways, still great!!!! Just think could be a little friendlier!