| rev:text
| - So I typically check into a place, and maybe leave a quick tip. My experience tonight has inspired me to FINALLY write a review. This is not a good thing. For me to take the time to write a full review takes some serious impression upon me from the restaurant. In this case, the impression was so piss poor I couldn't help but come home and sit down directly to cyber-lambast our evening's activity. This Buffalo Wild Wings has been closed for over a year, and I honestly think they should either A) hire a competent staff with a great manager or B) close their doors again because they clearly have no idea what they are doing as a team.
To begin, we are a party of 6, well 5 1/2 since the baby doesn't count as fully human yet. We were told that a booth that seats 6 would open up momentarily and would we mind a brief wait. No sweat. I like sitting on my husband's lap, but NOT at dinner in a restaurant. After sitting for a few we were told to follow the host. He sat us down at a small booth that literally squished me up against my husband and the baby's car seat. When I questioned "Is this the booth for 6? It's awfully small." The host said, "No this seats 4, but you could wait if you want for the large booth." I thought we had made that choice already, but I suppose ignoring your customer's preference is ok. The host said he could bring a car seat sling since we were squashed. Having 3 older hungry children I acquiesced to his offer.
Our server appeared promptly, and she was very upbeat. OK, things were getting better. She took our drink orders and gave individualized attention to the children which was great. My husband ordered a beer, we all ordered sodas. She returned with the sodas and said the beer was on the way. She took our appetizer order and the meal order. She asked if we would like the appetizer before the entree and we said yes. The beer still hadn't arrived. When she checked in a few mins later the beer STILL hadn't found it's way to the table. She personally grabbed it from the bar. As my husband took the first sip he noted that the beer was skunked. (bad flavor, sat out and got warm and then was re-chilled). he mentioned this to the server and she stated "Oh yea we have some issues with beer at the bar getting bad. Happens a lot." Really????
So at this point the entrees come to the table. Where is the appetizer?? No one knows. Also the carrot/celery order magically changed into 4 orders of celery. The server says she will check with the kitchen about the status of the appetizer and grab some carrots as well. We just started eating our food because we were hungry.
Now the food was good. I can't complain about the wings at all. The kids liked their kids meals. The portions were good. This was the ONLY saving grace of the evening.
The server comes back with carrots and says the appetizer is coming. We keep eating and notice there are no extra napkins. With chicken wings you sorta need napkins...wings are messy. We are messy. Our fingers and faces are messy. It's hard to feed a squirmy 9 month old and try not to get the hot sauces on our fingers mixed with the not hot food she's eating.
The appetizer still is MIA.
At this point all the kids are done eating. I am full. I am requesting a box. My husband is done eating. He asks for a non-skunked beer. The beer comes and the appetizer is STILL not there. The server says "Do you want the kitchen to just box up the appetizer?" The nice lady I am says outloud "Yea I guess so." The furious b***h inside me says silently "You can tell the kitchen to shove the appetizer up their A$$" So we get an appetizer in a box well after the entree to go home with. We ordered a sampler platter (onion rings, mozzarella sticks, nachos, and some wings) none of which is too tasty after getting cold and spending a night in a fridge.
We pay our full bill...not even a sorry was offered. I honestly didn't even feel like paying the $12 for the platter but I was just too disappointed to say anything. We rarely go out to eat since we are a large family. Spending $100 for dinner just isn't always in our budget. I didn't want to mar the evening for the kids by complaining. They thought everything was terrific, so I let them maintain that belief.
When I got home I opened the sampler platter just to see what was in there....the three sauces were in the box with no lids and the sauces had managed to spill on everything and mix together. I now have a bunch of snacks swimming in a melange of ranch, cheese sauce, and marinara....not my idea of a flavor explosion.
We don't eat out often, and it's experiences like these that keep me from wanting to go dine out. I know it's a chain and not Chez Robertfancypants, but I expect my appetizers at the table before the meal and most certainly not in a box after the meal has been eaten. Sorry Wild Wings.....we gave you a shot, but I don't think I want to drop $100 again. Ever.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)