Expect to wait 20-30 minutes or even an hour after your scheduled time.
After Lynda serviced my needs, I waited for another member of their staff to polish and floss my teeth. Unfortunately, she never introduced herself.
I had my teeth partially polished and flossed with this young member of their staff who gave me an "I don't care attitude, I'm lazy". Horrible... just horrible.
Next in line was to meet with their DMD Kenneth Dettlaff. He answers questions while heading out the door. Always appears to be in a rush to get to his next patient. This is not quality customer service.
After this experience, I will no longer obtain services from this company or refer family and friends. The ONLY good thing this company has going for them is their Dental Hygienist Lynda. She is nice, smart, cheerful and thorough. She is a 5 star.