I decided to take my friend and boyfriend to Mount Charleston because they've never been before and they wanted to check it out. It's not as fun as when it has snow, but they still wanted to visit. But first we decided to check out the restaurant because I remembered they had good hot chocolate and I wanted one and my friend wanted to try there chili because he was sold on it by the smell. So we went in, got seated pretty normal, then we sat down and usually when you first get seated a waiter or waitress would walk up and welcome you and ask for your drink order, but nope.. no one walked towards our table or even acknowledged us. So, we moved tables because it was getting cold so we moved to a table where there was sun hitting it. There were three waiters watching us move tables and still no one acknowledged us! I was getting frustrated at that point, at least give us some water you know. But no, we waited 20 minutes for someone to take our order but no one showed up, so we decided to leave. I have never been to a restaurant where we had horrible horrible customer service. It was just horrible.