Well I am probably going to be pretty unpopular with this review but sometimes you just got to have your say. I find it astonishing that most people criticize places like this because it is not "authentic". I understand what they mean but please. This is Phoenix Arizona. Not Bangkok or Chang Mai, Thailand. And I'll be honest. I've been fortunate enough to spend time in Thailand and the food really didn't appeal to me as much. Same with Indian food. The Indian food in London is stellar. A really special blend of different regional fares. In India? It seemed pretty ordinary.
So yes, I am making a crazy statement. That possibly the most "authentic" food might not actually be the most interesting.
With that ridiculous statement made, I love this place. Yes, I agree the place runs with the efficiency of a zoo sometimes. And sometimes the wait staff need a good kick up the arse. But for the most part, the food is excellent. Tasty and satisfying. Every now and then a dish comes out ill prepared. But I've had that experience in many places, bar the expensive ones.
So forget trying to frame the place against "the real deal" and enjoy it for what it is!