I'm really sad to say this place has gone completely downhill. This was the only place I would take my vehicles for an oil change. For years they were friendly and quick with no issues and I actually looked forward to taking my car in. The last few times I had been there I had been talked to somewhat condescendingly which bothers me because I have the knowledge to change my own oil I simply choose not to out of convenience so when a mechanic is talking down to me as if i know nothing about vehicles I am of course going to be offended. That aside, this last Friday when I came in I pulled up and walked inside to the counter, the lobby wasn't too busy and there were 4 men working in the garage and one on the garage computer. The man at the computer saw me through the window standing at the counter and I continued to wait patiently. I allowed 5 minutes to go by before beginning to get annoyed then another man pulled up, walked right up to the man at the computer and was helped. I was COMPLETELY ignored for over 5 minutes! I grabbed my things, got in my car and left. How on earth can you treat customers this way? They have lost a lifelong customer. Absolutely unacceptable.