I have no idea why there's so many negative reviews on here. I pretty much only take my car here. The guys have always been honest and fair. I always get a straight answer out of them. I just took my car in to have some possible work done on the suspension and I corresponded with them all morning to make sure they had my warranty info etc. The end result: my warranty didn't cover what I needed so they told me that it would have to come out of my pocket. They were honest about the car though and explained that I didn't need the service yet and I could hold off on it. They didn't try to scare me into thinking I HAD to get it done or lie about other repairs that didn't need to be done. I've always found that their pricing is fair and the work they do is good. I'll always support a small business like this. They're just good hard working guys trying to make a living. I love Joe's Auto!