Been going to the place about 5 years now. When i left Vegas, I wanted to continue to file my tax with them. But this last return was rough. I had to keep following up on all my emails if not they wouldn't do anything with it. So this year, there was a mistake on filing my tax, I didn't mind that but when I called to let them know that it needs to be fixed, i didn't get the help I needed. No one knew what to do or they just passed me around until I just gave up. don't want to deal with them anymore. Will not come back next year! Contact me if you want to talk about this.