JUST SAY NO AND GO ELSE WHERE!!!! Went here for laser hair removal. Staff VERY rude. Doctor refused to call me back to discuss rude laser hair technician. Several lies were told to me regarding staff. They changed office hours and tried not to accommodate me and forced me to make a big deal of it in order to get an appointment. Laser hair machine hurt like a 1,000 hot needles being punched at you. Paid extra for appointment with doctor and she tried to help, but when the pain was the same, they offered me no solution. THEY ACTUALLY CHARGE YOU $20 EXTRA FOR NUMBING CREAM!!! IT DOESN'T"T WORK AND NO WHERE ELSE IN TOWN DO THEY DO THAT!!!!! They didn't even honor the full groupon sessions!!!!! HORRIBLE HORRIBLE HORRIBLE!!!! If you decide to go to the office after this post, then you deserve what you get!