Always helpful. . . . But, why five stars?
I returned a swimming suit, they ran the credit card, and I didn't think anything about it.
A few weeks later, they ran their books, saw that they hadn't credited my card, then contacted me to set up a refund for the swim suit.
Just to be clear: there's no way that I would have ever checked that I missed this refund and they had to use their local knowledge to contact neighbors who could put them in touch with me in order to give me my refund.
Try to imagine a national, online chain offering this level of service . . . nope, you can't.
Five stars