I have to say that I've really never liked this place. It was the "go to" spot for lunch at the Gainey Ranch location when I worked in that area, and I always dreaded it when my team suggested it. It feels like an over-hyped, somewhat overpriced sandwich place that just doesn't hit the mark for me. I'm not a big sandwich person anyway and their salads leave something to be desired. They are soaked in too much dressing, odd tasting chicken with a somewhat slimy texture and I don't like the set-up of their counter service.
My mom was in town and she likes PB, so we shared a southwest chicken sandwich on a ciabatta roll and a southwest ceasar salad, maybe too much "southwest" in one meal, but it all tasted over dressed and the bread was tasteless. She looked at me and said "we should have gone to Y.C.'s Mongolian BBQ for the same price." I would have to agree. I would actually give it 2.5 stars because I have enjoyed the quiche muffin when I'm in the mood for a protein snack (and there are no better options) and my friend swears by the breakfast croissant sandwich.