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  • Well crafted nice furniture, weird sales and business practices. Found a table we liked and got to the buying part, backed out because they don't have an option for returns. We don't return stuff, but having the option on the off chance that things look different or just don't work the way you measured they would makes big purchases easier. We talked with a couple of different people they were both nice, but could have used a lesson in sales based of customers needs and less pushing packages. We were not looking for a mattress and didn't care about one. Yet after saying that we were talked into a 15 minute demonstration on the "latest and greatest" yada yada.... Over it. As a customer I just want to be listened to! They sell packages which is nice, but said that the option to customize them was upsetting their customers. Last time I checked options always make me happy. Also bad form off the bat when the gentleman came in hot bashing RC Willey. I get it, competition and what not, but I could care less that you used to work there and you know why they aren't good. I want to know what you can offer and all you guys offered was a bit of wasted time. I'll miss you, table that I really loved and was about to buy.
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