I was pleasantly surprised when I walked in the door, as the decor and atmosphere is nice, which you'd never know as a passerby on the street. I was thankful that our server took the time to review the menu with our group, as we all were inexperienced with this type of food. It was very flavorful, well presented and reasonably priced. It was cool that I got to sample the carbonated yogurt beverage. I particularly enjoyed my appetizer, Kashk-e-bademjan.
It was quite busy so a bit noisy for awhile, but it quieted down later and made it easier to visit with friends. Staff are super friendly and courteous, service was moderately paced. Some menu items are only served on certain days and there was one dish mentioned to us that wasn't on the menu.
I'd encourage anyone to check out Shiraz at least once, primarily for the great food. Being served by such hospitable staff is an added bonus.