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  • Let me start by explaining my stress levels from my job which bleed over into body. I take care of people for a living, homeless very mentally ill people. I manage every aspect of and detail of their healthcare, housing, health insurance and transportation. I'm emailing, talking on the cell, driving and for about an hour to two a day stuck at a desk with a poor office chair and crooked shoulders. I also am a highly active person but I'm better at fitting in my daily exercises and runs and weight lifting then I am at stretching out my tired muscles. All of this results in some pretty knarly tight muscles and or knots in my shoulders and neck. I am not the easiest to please when it comes to massages. I need. A combination of high firmness and pressure, large hands and a person who can read where I'm holding back on letting go during the massage. I'm so used to doing for others I have a hard time letting others do for me. I can honestly say my masseuse Mark nailed it on the first massage for me. but communication, being able to relax and physically let go, and accepting that you are not at the Las Vegas Mirage will make for a better experience for you at Massage envy. Yes you're getting a massage in a little box of a room, close your eyes, yes they charge for every little product, and they try to get you to buy a membership. Be firm with what you want with front desk staff. They are trying to make money and massages at a high end spa cost 100$ plus. I'm grateful for the membership because I can afford to tip my masseuse decently and honestly it's hard physical work. My body is not 100% firm or soft it's definitely in between but regardless of where I'm holding pain and stress I can tell Mark and he will try to get it out each time. Next to my gym membership this is the best thing I've done for myself... They have recently remodeled which is good they have a tiny tea station but the water is Luke warm. To improve they could add a hot face towel at the end of massages, and fix the beverage station so it has hotter water, better selection of tea, coffee, and cold water as well. I have had no problems with scheduling or front desk staff. Do show up on time or a little early to get the full time of your massage. though they have always given me ample time to dress / undress which has not deducted from my massage hour.
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