Have purchased various plants, trees etc. in the past from Verde nursery, no problems. Recently bought some herbs and pepper plants. We had a unseasonable hot couple days and the lagano pepper and dill got fried, OK I ate that. I went down and explained what happened not expecting a refund/replacement. I was told, that yes hot spell hurt but cut back plants and they would probably come back. They didn't but I was OK with that scenario. I bought 2 more dill plants and made sure they were well monitored. Both dried out and died. I took them back hoping for replacement but "no refunds". I'm pretty much a green thumb and can grow most anything here. But I have no time for business that won't back what they sell. They died within 4 days, following their and planting instructions. I bought a lagano at Walmart and its doing great. Still need some more herbs though. Also had just been there a few weeks ago to check out replacing 2 saguaros I lost in the storm. Not buying from Verde to be sure, if they can't back a small item. Be sure to know replacement/refund they will do if you use them and get it in writing.