This is by far the most disorganized company I've ever dealt with. They were sent to us through an extended warranty because we had drainage problems with our dishwasher. Their first technician unplugged it and plugged it back in and said "there, it just needed to be reset" of course that wasn't remotely the problem. The second technician came out and said the computer board needed to be replaced. The third technician came out with the new board and said it was the wrong piece. the fourth technician came out and said "oops its the wrong peice again." three weeks later the fifth technician came out with no board at all. If you need appliance repair go somewhere else, they don't seem to have a clue what they're doing.