I only ever come here when I'm too lazy to walk to other coffee stores and really need a caffeine surge.. oh, and to use up the Urbana Coffee card that I regret buying.
The store itself is decent.. lots of seats, power outlets and wifi. However, the numerous flies hanging around the baked goods and the trash can are enough to make you lose your appetite.. unless you really need the caffeine!
The service depends on the barista... I once ordered a latte and waited over forty minutes only to discover that the barista had completely forgotten about it and was instead making phone calls. No compensation for the wait, and ended up with an over-sweetened weak latte.
If only Starbucks, Tim Hortons or Timothys was a little closer!
*update*
I decided to give this place another chance and ordered a simple English Breakfast tea to go. I walked out thinking they could not possibly mess this up but lo and behold the guy had given me Earl Grey instead.
Wow.