I usually get my hair cuts here because the stylist give good cuts and the price is reasonable. But today I had an appointment for highlights and style cut with Bridgette. I was very excited since I have not had that done for years. When I arrived 15 minutes early for my appointment I was informed that the prior customer was still not done. Bridgette first told I had a 30 minute wait until she could see me. After speaking once again with Bridgette she informed me that the customer was an hour late and that she was getting highlights too. Bridgett made an excuse for her said she was a teacher and she had kids. What kind of excuse is that? I have kids and had to get a babysitter. This was so unprofessional I could of received a phone call and warned me about the conflicting times. Why would I pay $140 + for a cut , highlights and have to wait for an hour. I am taking my business somewhere were I can deal with a professional.