I've been here twice now. First time was with my friend who is a celebrity photographer who's worked for playboy. This time was with a girl that is roommates or had dated half of the staff. Ok, so, both times I've ordered the new York ($58). I asked for medium. I've been a chef for most of my life and I'm pretty sure i figured out what the cooks are doing. Because of the medium request, they are cooking the steak in the salamander. Because, both times the outside is burned to a crisp. Tastes nasty but both times, the company I'm with, I don't really feel comfortable being...that guy. The guy that complains and ruins the atmosphere. My guests food is always perfect so I don't want to interrupt even though I know I should. The last time I went was in December. If they are still doing the same thing then I can't even blame the cooks. The chef is not doing his job. He needs to be watching for quality for every dish before it goes out to service but obviously he's not. He's supposed to expedite each place. I can smell the burned edges. That's how badly it's burned. You can see in the picture how badly it's burned. Will not go back...ever. That's inexcusable. One time was...maybe. Twice? Absolutely no. They also advertise wagyu. But, any American steakhouse that serves this type is required to show a certificate of authenticity. They don't. This place is way overpriced for this kind of mistakes and misleading advertising. Thoroughly disappointed. First time my bill was over $200. This time was almost $200. I can get better steak at outback or black Angus.