What a disappointment! I used to love this place but over time the prices have increased while the food quality and portion sizes have gotten smaller. The employees don't seem as friendly either. They took my favorite sandwich off of the menu, which was the only reason I went there in the first place. I ordered something similar but it wasn't nearly as good. It had pulled chicken which obviously wasn't drained from the liquid it was sitting in, and caused the ciabatta bread to be soggy and messy, when it's suppose have a crunch to it. I used 5 napkins while eating it. It's pretty pricey too. I paid $19 for a sandwich, a half sandwich and a small salad with a tiny container of dressing. It wasn't even enough to moisten the entire salad. I'm completely over it.