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  • I am extremely disappointed by the customer service provided by this company. I bought a ticket online on Friday 26th August 2017 for 70CAD. When I arrived in front of the entrance of La Ronde the same day, I found out the parc was closed. Moreover, there were more people in front of the amusement parc who planned to spend their day there. Even here on Yelp it says that the parc is opened every day!! I contacted the customer service by phone and by email and they refused to give me my money back!!! I am from the Czech Republic and I was visiting Canada just for a few days. I cannot believe they took my money without providing me with service! I cannot believe this happened in CANADA, one of the most developed countries in the world. I really wouldn't expect it there. So please don't buy the tickets on their website, you might just throw the money out of your window and have a better experience!!!! They have not replied to any of my emails and the people on the phone are useless!!! Horrible!!!
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