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  • Aspen Dental is more concerned about profit than patients. When my husband went for a cleaning, they tried to add on things like an additional fluoride treatment without mentioning that it was not covered under our insurance or necessary. When I went, I was told by Dr. Sung that I needed "two cleanings" (without any explanation from him). When I went to the Care Consultant, she told me they would cost $300 out of pocket. I said I could not afford such an expensive cleaning but would like to have a general cleaning (which is covered 100% by our insurance once they took off the extra fluoride treatment). Dr. Sung, with his trademark arrogance, flat-out refused to give me a general cleaning stating that he "does not let patients dictate their treatment." So because I couldn't afford the more expensive, thorough treatment they chose to provide me NOTHING rather than a less-effective treatment that I could afford. What a horrible place. If I couldn't afford a full organ transplant a normal doctor would not refuse to provide a smaller treatment that could still prolong life
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