I bought a special trial coupon for $50 from a company (not associated with Aveda or Scruples) and decided to give it a try. 4 visits including: hair styling & wash, manicure, facial spa, and makeup & hair color.
I booked the appointments for my girlfriend and I to have a girl's day. (We did this for all 4 visits)
As you walk in you're greeted by the front desk and a robe is given for you to wear.
The salon is clean and well stocked with great aveda products.
My fave is the Shampure Composition. During my manicure spa I had my hands soaked in a solution of it and they smelled lovely all day. I had to buy my own bottle by my second visit!
I also purchased some great products for curls.
I have recommended this place to friends and they loved it!
I never had any issues with reservations and especially not with customer service- in fact for every visit they've offered complementary coffee or herbal tea.
By far my fave salon! They know what they're doing and my hair has never been better!