The prices are a little high, and the place can be a little snooty depending on who's behind the counter, but overall their service is usually good and so is the food. The place is always packed, so it's not the best for studying unless people in what I think of as the "quiet room," are all actually quiet, but I've used it in a pinch since they are open late. If you go to meet up with friends the ambiance is nice.