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  • We leased a new 2017 Niro a year ago and love it from Findley. So we decided to buy out our lease on 2016 Sorento. We went to Findley and to our disappointment they wanted to charge us $1000 more on the buy out and they claimed it was not a KIA fee but a Findley owner fee. They claimed it was to inspect the vehicle to resell it back to us. Total BS. So we drove to Jim Marsh Kia and they did the same buy back deal minus the BS $1000.00. So buyer beware and question all fees from this dealer. The sales man said it is standard fee that all Findley dealerships charge. I called KIA directly and they said dealers can do it but they are sad they do that to their customers. So Mr Findley, here is what wanting a extra 1000.00 dollars got you. You lost a long time Kia customers and we surly won't be back to buy out our Niro we will go else were. Not to mention word of mouth and social media. The sad fact is I was only asking for $500. I was willing to meet you half way but they let us walk out the door for 500.00. Hope it was worth it. I know it was for us. $1000 by just going to another dealer. Amazing. Mark I never said you were not up front. You were very up front on a fee that is a rip off and I do not blame you or the salesperson. I blame a greedy dealer owner. Nigel and all staff treated us with respect. That is why it saddens me that your owners greed lost you all a customer.
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