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| - if i could give 0 stars, i would. first off let me begin with I HATE COMPLAINING, i understand how hard it is to be a waiter and how annoying customers can be, i was a waitress for 5 years. but the service on Saturday 19th was ridiculous, beyond unacceptable and unprofessional on not only the waitress assigned to us but the management in charge that night. we waited 20 mins for someone to even approach us and ask for our drinks orders (2 beers, 2 sodas), we waited another 15 for our beers to be brought to us. mind you; it wasn't busy, and our server was mostly NO WHERE to be seen. We waited another 15 to have our orders to be taken, and waited around another 20ish for the food to arrive (WHICH WAS NORMAL AND FINE FOR 2 STEAK DINNERS). we still hadn't received our drinks or silverware, and waited another 10 for both. i spoke to management about the lengthy wait and lack of service, requested another beer and they proceeded to get my request wrong. i was facing the kitchen, and witnessed the manager speak to the young lady and gesture towards our table; she proceeded to not only catch a attitude, but it was NOTICED BY STAFF AND CUSTOMERS, and the staff laughed at it! What?! this is customer service! you don't get to make a customer wait repeatedly for EASY things and then catch a attitude when corrected for the amusement of your coworkers! our food was cold when served to us and our broccoli was under cooked, the steak cooked incorrect. I didn't speak on the food because by this time i was fed up. I hate sending food back, and judging from the tacky response from the wait staff, i didn't trust it.
Don't go here; unless you want to wait 1 hour for your silver ware and soda, or laughed at when you request better service.
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