Two of us went for lunch on 29th December at 12:45pm. Restaurant was packed and we had to wait for few mins before getting our table. Wait wasn't bad at all.
After getting our table I ordered Miso soup and veg salad rightaway using their iPad menu, which was pretty cool.
My miso soup came right away but beg salad didn't show up.
I kept on ordering some sushi and hand rolls for two of us. Half of the food never showed up on our table. My friend asked me to order the same sushi again, which I did and after waiting for sometime sushi came. Though my first order never came.
I complained to the server and she said they are busy, food will be coming shortly. But it never came.
I asked for diet coke and water. It didn't come. I asked again and this time it came.
I asked for wasabi and ginger three times to three different people. Finally at 3rd time it came.
Most of servers are girls and were not paying attention to order. One male server got my ginger and wasabi right away.
Food was alright but service was highly disappointing.
My friend has been there many times and never had bad experience. My first time wasn't good.
I would want to give them benefit of doubt as they were busy. But bad service can't be pardoned by me.
If you are planning to go, make sure they are not too busy.