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| - After having countless positive experiences at the old Epicentre Theaters, I was saddened to see them close. They offered a unique movie experience and I loved that you could take cocktails and food into the theater! It was always clean and the staff was always stylish and professional.
Upon my first visit to the new Studio Movie Grill and theater, I had high hopes that they would continue the trend I had become accustomed to. Upon arrival, I quickly realized that they too offer a unique experience, but not in a good way! The only positive thing I can find to say about it is that the ticket price was reasonable. The cocktails were awful and took forever to get. The popcorn was DISGUSTING! I mean, a movie theater should at least be able to get popcorn right! It was beyond distracting to have servers walking up and down the aisles the entire movie, often completely blocking the screen. With people ordering and receiving food/drinks the whole time, it was incredibly noisy and hard to hear the actual movie. My friends ordered the chicken nachos and when they finally came, the were completely cold and stale tasting. At the climax of the film, all of the servers were stumbling around dropping off and picking up everyone's checks which caused everyone to have the lights on their phones turned on to fill out their bills. The staff all seemed nice, but it was almost like it was everyone's first job. There wasn't any professionalism or poise. After the movie ended, I noticed a line of people all complaining that their bills were wrong. Even though the tickets were reasonable, after the ticket cost, popcorn, and 4 cocktails (between two of us, not just me)
I spent over $70 for a COMPLETELY underwhelming movie going experience! All I can say is that under no circumstance can I imagine ever coming back. In the future I guess if I want a cocktail in a movie theater, I'll just stop at the abc store on the way ;)
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