Subsequently if you allow your reviews to post to Twitter, more importantly the shitty ones, you will most likely get followers and DM's from Co. reps.. Within 10 minutes of posting my previous review on Cox, I had 2 reps contact (and follow) me asking if I still needed help with my internet, and also to assure me that "I wont have anymore issues".. we'll see about this, but I had to add another star for that. Although its wicked awesome that this happened, I do not feel that Twitter is the most logical place for tech support. (Although this is yet another reason that I love it).
I am done talking about these people now.