I had Eco install a security door at my business. The salesman talked me into a more expensive but nice looking door that was brand new to their inventory. I think that the installer struggled with it and after a year the door began to fall apart.
I called Eco and they were quick to respond. They sent out an installer who fixed all the problems and the door works like new again. I appreciate companies that provide service after the sale. Eco was definitely one of them.