Came in for a full set and left with a cut and no nails. Upon entering the salon most of the technicians were relaxing on the pedicure chairs, shoes off and didn't even get up to greet me or the friend I came with. One of the ladies on the chairs yelled at us asking what we wanted as if it was an inconvenience we even walked in. I explained I wanted my current acrylic nails taken off and a new set put on. Sat down and I was immediately told to see someone else because the girl I got couldn't do claw or stiletto shaped nails.What!?? So I got sat with tony. He proceeded to take my nails off and as he did he was watching something on his iPad as most other technicians were. I obviously wasn't as important as the iTunes movie he had downloaded. He got to my last nail and literally mangled my cuticle on the drill. He took out a file and just kept going! I asked if I could wash my hands since I was bleeding and he laughed at me. I got up and washed them realizing he had cut me badly and sat back down. He dropped some antiseptic and cut the hanging skin off. Mind you he didn't get too out of a sanitized bag! I couldn't do anymore since he was about to glue on my new set I decided to leave. I would not recommend this salon to anyone. Laughing after you injure a customer, not following safety procedures and not sanitizing equipment all make for a very scary experience!